Spirit Halloween

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4.2

( 8 reviews )

Accessories, Home Decor $$

1654 Avenue Rd, Toronto, ON M5M 3Y1, Canada +1 8557-042-669.0

Spirit Halloween is a well-known seasonal chain that specializes in providing a wide range of Halloween and fancy dress costumes for all ages. With its headquarters located in Toronto, Canada, the brand offers customers an extensive selection of costumes, accessories, and decorations to make their Halloween experience memorable. Although temporarily closed at the moment, Spirit Halloween is known for its diverse range of costumes and its commitment to providing excellent customer service. Whether you are looking to dress up for a Halloween party or simply wanting to browse through their collection, Spirit Halloween is a go-to destination for all your costume needs. With its bright and vibrant store layout, customers can expect an enjoyable shopping experience. Stay tuned for updates on their reopening and be sure to visit their website for more information.

Reviews

4.2/5

8 reviews

5 stars

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1 stars

Randy arndt

March 22, 2024

Worst location I have been too. Even witnessed a fight breakout between staff and a customer. Asked for help finding an item and I was told they have none but knew better to continue looking and found one. Last issue after finding an item they said they did not have magically the price on the actual item was not honored and I was told it was much more in thier system ??? My daughter really wanted the mask and costume so I still over paid for it. . Also some isles all the masks were just piled on the floor not even displayed properly. Never seen a sprit halloween location quite like this one.

Chun yi

March 22, 2024

Not that this company cares or will do anything about the poor management because they don’t answer their phones !However I purchased a Harley costume however it was missing all the accessories, including the head band , mask and stocking . I was refused a refund although the costume I received was defective. I am extremely unsatisfied with the customer service at this location . Amber and the other manager was extremely disrespectful and combative. I was basically humiliated over an issue that was out of my control. I still did not get a refund , I understand the no exchange and refund policy however if the costume is missing pieces and is defective then customers should have the right to receive a refund . All in all the managers should be more sympathetic and understanding when dealing with customers .

Dan curran

March 22, 2024

Place was a little far from me but I wanted to get my son a Halloween costume so we made the trip. Wasn’t busy when we got there. They had many selections ranging from different sizes and ages. This location was big. We ended up finding a dinosaur costume and i also bought some spooky pjs! It started getting packed by the time we were cashing out. Only suggestion would be to have more than 2 cashiers cos the line was LOOOOONG right after. Other than that, great experience. My 2 year old wanted to go back lol

Julianna keeven

March 22, 2024

My 1st time visiting there found them quite by chance. I actually got to complete my Halloween costume thanks to that little cute place. They have a huge variety of costumes I highly recommend you go check it out.

Pam arnold

March 22, 2024

Super crowded, but has almost everything you’re looking for through the website in store. Has gotten REALLY overpriced over the years (perhaps due to inflation?). Fun store to go to if you enjoy spooky things outside of just costumes. Sadly, locations have minimized- much less are available on the west side of Toronto this year. Do love the nicknacks, wins me over every time. Depending on locations parking can be tricky.

Jeronimo aguilar gutierrez

March 22, 2024

Costumes are here, no need to go anywhere else, shop early if you know what you want. Decorations as well. 8ft tall ones too.

Wendy gauthier

March 22, 2024

Don't expect them to pick up their phone. You want to check product availability? Be prepared for a 10+ minute wait while they force you to endure their automated phone service. You'd think you were calling a hospital or something, just ridiculous.